Terms and Conditions

Additional Charges

Tolls, parking, phone usage, STC (as defined below), airport fees, and other surcharges not included in the initial estimate may be applied to the final price.

Late Cancellation and No-Show Policy

A late cancellation fee will be charged for all reservations that are changed or canceled within the minimum required time before the scheduled pickup.

A no-show fee, equivalent to the reservation rate plus gratuity, STC, airport parking fees, fuel surcharges, tolls, parking, and any other applicable charges, will be applied if the passenger does not arrive at the designated pickup location as scheduled.

To avoid a late cancellation or no-show fee, reservations must be canceled in accordance with Pharaoh Limo’s cancellation policy. Cancellations can be made by calling +1 (508) 562-9383.

If you have difficulty locating your chauffeur, please call the phone number provided in your email confirmation. Leaving the pickup location without notifying Pharaoh Limo will result in a no-show charge.

Garage-to-Garage

Garage-to-Garage billing means charges are calculated based on the applicable hourly rate, starting from when the chauffeur departs the garage to begin service and continuing until they return. The minimum number of billable hours is indicated in the estimate but may not always reflect the final number of billable hours.

Wait Time - Airport Transfers

All airport transfers allow for reasonable wait time to accommodate flight and baggage delays. If additional wait time is requested at either the pickup or destination location, it will be charged at the vehicle's hourly rate, prorated in fifteen (15) minute intervals.

Wait Time - Non-Airport Transfers

Customers are allotted ten (10) minutes of wait time after the scheduled pickup time. Beyond this, wait time will be charged as the base transfer rate plus the hourly charge, prorated in fifteen (15) minute intervals.

Surface Transportation Charge (STC)

STC is a surcharge that covers various overhead costs, some of which may not directly relate to the specific trip. It is always calculated as a flat percentage of the base rate.

Fuel Surcharge

The fuel surcharge is calculated as a flat percentage of the base rate.

Rate

Rates include the driver fee, service provider fee, and concierge fee. The concierge fee can be up to 100% of the rate.

Rate Estimate

Rates provided before service are only an initial estimate of the total cost. Additional wait time or services may alter the final price.

Child Safety Seats

For your convenience, Pharaoh Limo can provide child safety seats upon request. A fee may apply for the use of baby or booster seats. However, it is the customer’s responsibility to install the child safety or booster seats properly. Using Pharaoh Limo services is at your own risk. Neither Pharaoh Limo nor its affiliates, shareholders, directors, employees, partners, members, managers, contractors, agents, successors, or assigns make any guarantees regarding the quality, safety, security, reliability, or timeliness of transportation services and assume no liability.

Lost or Misplaced Items

Pharaoh Limo is not responsible for any lost or misplaced personal property or other items left in any vehicle.

Vehicle Images

The makes and models displayed on this website are for reference only. Pharaoh Limo cannot guarantee a specific make or model for your ride.